Customer feedback

We guarantee that all our feedback is genuine and can only be submitted by people who have booked through our websites.

Mrs Judith Anthony (Lucy Cavendish College, Cambridge, April 2013): Delightful environment and a very pleasant room. The porter extremely helpful as we arrived. The breakfast tray was fine, though I would have liked to have pre-ordered a plain rather than a fruit yogurt. Altogether excellent value for money, and a very good place to stay.

Ms Susan Gordon (St Catharine's College, Cambridge, April 2013): I thoroughly enjoyed staying at St Catharines and would do so again. The accommodation was excellent, clean, warm, comfortable. I have already recommended to friends staying at a college. It really was a lovely experience.

Miss Ceris Borthwick (Clare College (Memorial Court), Cambridge, April 2013): Excellent customer service from the porters. There was no cooked breakfast available as the kitchen staff had not been informed of any guests staying. Overall we really enjoyed our stay.

Dr Tunji Fatoye (Jesus College, Cambridge, April 2013): Jesus College is an amazing place and the stay was fabulous

Mrs Magdalena Esteva (Jesus College, Cambridge, April 2013): The room was confortable and very spacious, the surroundings excelents, no cleaning service each day

Miss Fiona McMurray (Fitzwilliam College, Cambridge, April 2013): The employees of the college were extremely helpful and friendly.

Miss Gillian Nelson (Sidney Sussex College, Cambridge, April 2013): We enjoyed our stay and the staff were very helpful and friendly. The rooms were quite noisy (water pipes and rattling windows etc) but for the age of the building it was to be expected.

Dr Alexandra Groom (Lucy Cavendish College, Cambridge, April 2013): Person serving breakfast made the stay.

Mr JOHN BRITTON (Murray Edwards College, Cambridge, April 2013): We found all the staff to be courteous and most helpful. I hope you wont mind me suggesting that the bacon and fried eggs at breakfast time be cooked in very small batches through out the service time, rather than a tray of each being served over a longish period. To balance this comment, the wedding meal on Saturday was very good as was the service. Thank you all.

Mr Peter Hagger (Murray Edwards College, Cambridge, April 2013): Thank you for your hospitality.

Mrs Karen Clare (Christ's College, Cambridge, April 2013): We had a fantastic stay for my husband's 40th birthday, thank you. We'll definitely book again.

Dr Ann Marshall (Christ's College, Cambridge, April 2013): We were charmed by the Porter and by the accommodation and breakfast.

Miss Clare Day (Sidney Sussex College, Cambridge, April 2013): Very enjoyable and comfortable; the college is a beautiful place to stay and is very conveniently located right in the centre of Cambridge. I will certainly stay at Sidney Sussex College again - thank you.

Dr Barbara Watson (Sidney Sussex College, Cambridge, April 2013): All staff encountered polite and helpful

Mr James Whitmire (Downing College, Cambridge, April 2013): My wife and I had a wonderful experience staying at Downing. Thank you!

Ms Sarah Laman (Robinson College, Cambridge, April 2013): lovely and clean and comfortable. Freindly and helpful staff (albeit that the cleaners had forgotten to leave towels - soon recitfied) and sunny bright room. Beautifully quiet too!

Mrs christine mundy (Churchill College, Cambridge, April 2013): Good to be away from town centre and have somewhere to leave the car porters all easy so a relaxing stay

Mr Mike Sharman (Churchill College, Cambridge, April 2013): Really enjoyed our stay thankyou, very handy having free car parking too.

Ms Janet Zmroczek (Christ's College, Cambridge, April 2013): Much better than other colleges I've stayed in Thanks

Mrs Waltraud Bundels (Downing College, Cambridge, April 2013): Everything was just perfect, the college staff at the reception were able to change the double with king-size bed into double with two beds which we were very grateful for, the breakfast was outstanding and the atmosphere in Downing college very very nice. Fifty years ago we (party of five) had been students in Cambridge, so this reunion was special to us. Thank you.

Mrs Jenny Kean (Downing College, Cambridge, April 2013): We absolutely loved our stay at Downing. The booking process was simple and I was able to speak to someone to book a ground floor room for my elderly mother. A special word of thanks to the porter who was helpful about everything and a mine of information. My mother and I will have very happy memories of our stay in such an historic place.

Dr Christine Salazar (Churchill College, Cambridge, April 2013): The room was very pleasant, spacious and clean, and the porters were all incredibly friendly and helpful. I will definitely want to stay at Churchill College again. It is also very conveniently situated both for the University Library and for the centre of town (bus stop round the corner), and I would highly recommend it to anyone looking for accommodation in Cambridge.

Mr Will Henderson (Churchill College, Cambridge, April 2013): We were very impressed with the standard of the room and food, and the friendliness of the college staff. The porters were very helpful and also let us store our bags before and after we checked into our room, which made things a lot easier for us. I would certainly return to the college.

Mr Robert Meakin (Christ's College, Cambridge, April 2013): Ideal city centre location, inevitably glorious setting, and welcoming, helpful staff. Room simple, clean and a perfect base from which to enjoy Cambridge.

Miss Zuleiha Mailzada (St Catharine's College, Cambridge, April 2013): This was a clean spacious room for one person. Located right in the centre of the city. Quiet with very helpful and polite staff. I did not have breakfast in the college because of early morning meetings in the city. Will come back again.

Miss Elizabeth Nicholls (St Catharine's College, Cambridge, April 2013): Fantastic stay and great location! Thank you!

Mrs Elena Thomas (St Catharine's College, Cambridge, April 2013): Friendly porters, excellent service, and lovely atmosphere and surroundings. I'll do it again... a very reasonable way to spend 2 days in a very central Cambridge location.

Mrs Bethany Green (Robinson College, Cambridge, April 2013): Lovely room - basic but comfortable and beautifully clean. Excellent breakfast served with a smile. An easy walk into the city centre. Will definitely be back.

Dr James Matthams (Clare College (Memorial Court), Cambridge, April 2013): Fantastic stay. I was delighted to be able to stay in my old room.

Mrs Ursula Sporer (Churchill College, Cambridge, April 2013): friendly service, nice people had sometimes problems to understand the porter - my English is from school times...

Mr Peter Dobos (Sidney Sussex College, Cambridge, April 2013): Excellent and interesting opportunity. The breakfast in the College's dining room is a special feeling.

Mr JOHN ROBINSON (Downing College, Cambridge, April 2013): We were especially pleased when some clothing which we had left in the room was returned to us by the Head Porter in 24 hours

Ms Vicki Millward (Downing College, Cambridge, April 2013): Beautiful buildings, kind and helpful people, comfortable room and, to cap it all, where else could anyone find free parking in Cambridge?

Fiona Holland (Downing College, Cambridge, April 2013): I had reasonable expectations of Downing given the previous reviews but the experience totally surpassed all of our party's hopes. Downing is a beautiful, excellently maintained college in central Cambridge, with fascinating architecture and history. The rooms were beyond charming in a quaint student-character way, with very good ensuites and nice touches (e.g. variety of teas). But what really stood out was the quality, friendliness and basically excellence of the service - in particular the porters. Generally porters are known to be affable, sometimes charming, and the Downing Porters, in particular Tony, the senior porter, really stood out. We absolutely loved our 'guided tour' of the College, which was a fascinating experience that we will remember. (Originally it was offered spontaneously in response to the realization that my request for an older, more historic room, for my friends - who are very interested in architecture - had not worked out. But regardless of that, which was not in the end a problem, this was really very kind.) All of our party sends their many thanks to Tony! The only suggestions for the College Conferences team would be to extend breakfast (a bit sharp, at 8-9am, especially on Sundays) and consider upgrading the mattresses, at least in the older rooms, when their turn comes for replacement. The other plus about Downing is parking - free and generously so (although not guaranteed and dependent on availability), which is a major plus if you are driving to Cambridge. In conclusion, I would not consider staying anywhere else in Cambridge - Downing is a real treat!

Mrs Andrea Marshall (Jesus College, Cambridge, April 2013): Lovely room, very comfortable, light and airy (no option for breakfast)

Mr Ivor Dalgleish (Downing College, Cambridge, April 2013): The staff in the Porters lodge were ofr an exceptionally high standard. Well done.

Mr Matthew Horton (Jesus College, Cambridge, April 2013): An excellent week-end stay for a most enjoyable wedding made all the more so by being able to stay in College . Many thanks Matthew and Gina Horton

Miss KIRSTEN REYNOLDS (Jesus College, Cambridge, April 2013): Staff very friendly and helpful . buildings and grounds beautiful and so well kept . food lovely .

Mrs Ellen Horne (Downing College, Cambridge, April 2013): The gentlemen at the Pirters Lodge were extremely friendly and helpful, making it a very pleasurable experience.

Ms Dori Maxon (St Catharine's College, Cambridge, March 2013): The porters were lovely and accommodating. I enjoyed my stay very much and would recommend it. The staff was very responsive if items required repair. Thank you so much for a wonderful stay!